1. Controller
culinyaryadventukres.com LLC, EDRPOU 59740680, 12 Sahaidachnoho Street, Business Center Podil Plaza, Kyiv, 04070, Ukraine, controls the personal data collected through this website. We identify ourselves before you order, as required by Law of Ukraine No. 675-VIII 'On Electronic Commerce' dated 3 September 2015.
2. Data we collect
When you contact us we collect your name, email, phone (if provided), message and technical data such as IP address, browser type and request time.
3. Purposes and legal basis
We use your data to answer enquiries, give pre-contract information, handle complaints and secure the website. The legal basis is your consent under Law of Ukraine No. 3624-IX 'On Personal Data Protection' dated 25 June 2024, and our legitimate interest in responding. You can withdraw consent at any time.
4. Retention
Contact data is kept for 24 months after the last communication. Technical logs are kept for 6 months. We keep data longer only if the law requires it.
5. Cookies
We ask for prior informed consent before setting non-essential cookies, analytics or marketing tags. You can refuse or withdraw consent via the cookie settings. Essential cookies do not require consent.
6. Your rights
You may access, rectify, erase, restrict or object to processing, withdraw consent, and complain to the Ukrainian Parliament Commissioner for Human Rights (ombudsman.gov.ua). Email contact@culinyaryadventukres.com to exercise your rights.
7. Complaints and language
Send complaints to contact@culinyaryadventukres.com. We aim to respond within 30 days. Consumer protection authority: State Service of Ukraine on Food Safety and Consumer Protection (dpss.gov.ua). A Ukrainian-language version is available on request. We follow Law of Ukraine No. 3153-IX 'On Consumer Protection' dated 10 June 2023.